VAT Exemption

Many of the products on this site can be bought without having to pay the VAT. All products listed include VAT with the exception of Disposable Pants and Pads which are Zero Rated for VAT.

PLEASE NOTE: VAT exempt products are items that have been specifically manufactured to cater for an individual with a disability or condition.

This means that not all products will be relieved from VAT. However, products that are eligible for VAT relief are clearly labelled.

You can qualify for VAT relief if you are chronically sick, disabled or have a condition which is listed below and are purchasing the goods for your own use and they are relevant to your disability.

On the Procter health Care site you can select your eligibility for exemption when you sign up as a New Customer.

If you are not eligible for VAT relief or you do not state that you are when you sign up then we are obliged to charge you the full 17.5% VAT on your order.

If you are ordering from inside the European Union and you have already discussed your account & shipping arrangements with one of our team, you may enter your VAT relief details into your account. If you are outside the EU and you have discussed your account & shipping with one of our team then please do not apply for VAT exemption as we will notify you and cancel your order.

You are exempt from VAT if you suffer from:

-ALZHEIMERS
-ACUTE ANGINA
-ARTHRITIS
-ASBESTOSIS
-ASTHMA
-CANCER
-CERBRAL PALSY
-CHARITY STATUS
-CHRONIC OBSTRUCTIVE PULMONARY DISEASE
-DEGENERATING SPINE CONDITION
-DIABETES
-DIVERTICULITIS
-EMPHYSEMA
-EPILEPSY
-FIBROSIS
-FRACTURED VERTEBRAE
-HEART CONDITION
-HEMIPLEGEA
-HIATUS HERNIA
-HIGH BLOOD PRESSURE
-HIP REPLACEMENT
-KIDNEY FAILURE
-LAMENECTOMY
-LYMPHOEDEMA
-MOTOR NEURONE DISEASE
-MULTIPLE SCLEROSIS
-MUSCULAR DYSTROPHY
-MYASTHENIA GRAVIS
-OEDEMA
-OSTEOARTHRITIS
-OSTEOPOROSIS
-PARALYSIS
-PARAPLEGIC
-PARKINSON'S DISEASE
-PERIPHERAL NEUROPATHY
-POLIO
-REGISTERED DISABLED
-RHEUMATISM
-RHEUMATOID ARTHRITIS
-SCIATICA
-SCLEROSIS OF THE SPINE
-SEASONAL AFFECTIVE DISORDER
-SLIPPED DISC
-SPINAL BIFIDA
-SPINAL INJURY
-SPONDULOSIS
-SPONDYLITIS
-STROKE
-VARICOSE VEINS