Privacy Policy

Who are Procter Health Care?
Procter Health Care is a trading name of A.Procter & Son Ltd
Reg no: 254256, Registered in England & Wales.

What is your privacy policy?
Procter Health Care is committed to protecting your privacy. We value our visitors and endeavour to create an enjoyable and valuable shopping experience when visiting our website.

Is your website secure?
We promise that your personal information is secure. We use the reputed payment gateway provided by ProTX. Every transaction is processed by ProTX using the latest industry standards for secure online credit card transactions. Secure servers protect your information using advanced encryption and firewall technology throughout the payment process.

Note: We do not process or store any credit/debit card details on our website and they are handled by ProTX directly.

What information do we collect?
When you place an order from our web site, we may collect the following information in order to promptly and securely process your order: your name, telephone number, email address, billing information, products purchased.

How do we use customer information?
We use information we collect from you to process your orders and to email you special promotional offers and discounts from Procter Health Care. We will only send you marketing material via email if you have specifically opted-in or, alternatively, if you have bought from us. You may opt out at any time by using the opt-out information we put at the bottom of any newsletter we have sent you.

Who else sees your information?
We may have to disclose some or all of your information to our delivery supplier and couriers in order to deliver your goods.

What we do with your information?
Your privacy is a very sensitive subject for us and we take it very seriously. We take all measures to provide a safe environment with security procedures in place to ensure proper storage and careful retrieval of information so that nothing improper happens to your personal information while under our control. Our privacy policy is simple: we will not sell, barter, give away or rent your personal information to any third party outside Procter Health Care.

What are cookies?
Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information. We may use cookies to store visitors preferences, record session information, record user specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to the site, record past activity at a site in order to provide better service when visitors return to our site and customise page content based on visitors browser type or other information that the visitor sends.

Your consent
By using our Web site and submitting your information to Procter Health Care, you consent to the collection and use of this information by us. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. If you are not comfortable with any of the changes to our Privacy Policy, you will have the opportunity of removing your information from our network at any time.

Links
This website may contain links to other sites. Procter Health Care is not responsible for the privacy practices or the content of such web sites. If you have a question about the privacy policy of those web sites, please visit them directly.

Contacting us
If you have any questions about our Privacy Policy, our site practices, or your personal experience dealing with this web site, you can contact us by email or telephone +44 (01323) 431998.